Dedicated Dispatch & Sales Support
A fully trained dispatch team operating under your brand name inside your software 24 hours a day. Not a call center: your actual operations desk.
Three Roles. One Unified Team.
Every client gets a dedicated three-person team operating exclusively for your fleet.
Dedicated Dispatcher
- Manages all inbound reservations, trip confirmations, and scheduling
- Dispatches chauffeurs in real time across your entire fleet
- Coordinates farm-out trips with affiliate operators
- Monitors flight tracking and airport terminal updates
- Handles after-hours calls and last-minute booking changes
- Sends daily shift logs and trip summaries to ownership
Sales Support Specialist
- Answers every inbound sales call under your company name
- Prepares and sends professional rate quotes by email
- Follows up on open leads and unconverted quote requests
- Converts website inquiries and form submissions into bookings
- Builds and maintains your corporate account client list
- Tracks conversion rates and lost booking reasons weekly
Dedicated Account Manager
- Leads weekly performance reviews and strategy calls with ownership
- Manages affiliate farm-in and farm-out partnership relationships
- Oversees SLA compliance, quality control, and dispatcher performance
- Provides monthly operational reports with key business metrics
- Acts as your escalation point for any client or operational issues
- Advises on rate structures, fleet utilization, and market expansion
Every Feature. Every Shift.
Your dispatch desk is staffed around the clock, including weekends, holidays, and overnight shifts. No missed calls, no voicemail boxes.
We operate exclusively under your company name. Clients never know we exist: your brand, your reputation, our execution.
Your team works directly inside your existing dispatch software: no new systems, no disruption to your current workflow.
Real-time FlightAware integration across every trip. Automated delay detection, curbside updates, and meet-and-greet coordination.
We place and receive farm-out trips through your affiliate accounts: building your North American coverage map week over week.
Every shift ends with a complete log of calls handled, trips booked, issues resolved, and opportunities flagged delivered to your inbox.
Transparent Rate Structure
Dedicated shift coverage designed for limousine and chauffeured fleet operators.
Dedicated dispatcher assigned directly to your account.
Minimum 8-hour daily shift schedule per assigned dispatcher.
Continuous operations desk active 24/7 around the clock.
Software Supported
From Signed to Live in 7 Days
No long delays. No IT handoffs. Your desk goes live within 7 business days of your first onboarding call.
Consultation Call
Discovery session reviewing your operational workflow, software, fleet, and rate structure.
Agreement & Setup
Service agreement confirmed. Phone line routing, email domain, and software access configured.
Team Assignment
Your dedicated Dispatcher, Sales Support Specialist, and Account Manager are briefed and assigned.
SOP Documentation
Your dispatch protocols, rate sheets, emergency guidelines, and chauffeur roster fully documented.
First Live Shift
Your desk goes live. Every call, email, and trip handled seamlessly 100% under your brand name.
Free Operational Consultation. No Commitment.
We will audit your current dispatch setup, identify operational gaps, and show you exactly what your dedicated team would handle before you sign anything.
- Full dispatch workflow audit
- Staffing gap analysis
- Software integration review
- Revenue leakage identification
- Custom team structure proposal